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TERMS AND CONDITIONS

This page sets out the Terms and Conditions of Lorna Jane Promotions provided by Lorna Jane Pty Ltd. These Terms and Conditions are intended to protect you and Lorna Jane Pty Ltd; and are applicable to you as the Customer. If you do not understand the below Terms & Conditions, or if you have any questions, please contact Customer Care on 13 89 90.

 

PROMOTIONAL OFFERS

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorised by Lorna Jane Pty Ltd, are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.com.au must be entered at the cart stage online prior to proceeding to payment. If you fail to provide proof of promotion in a Lorna Jane retail store or to enter your promotion code prior to checkout at www.lornajane.com.au the difference cannot be refunded or credited after the transaction has been finalised. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.

 

ONLINE EXCLUSIVE PROMOTIONS

 

Take a Further 20% Off Sale Jackets and Hoodies

Conditions apply. Must be completed in one transaction online at lornajane.com.au from 13/06/2019- 30/06/2019 only. This offer is only available on all permanent markdown Sale Jackets and Hoodies. This offer is not in conjunction with any other offer online or instore and available while stocks last. Discount applied at cart. Offer not valid when purchasing gift vouchers. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

20% Off Selected Jackets and Hoodies

Conditions apply. Must be completed in one transaction instore and online at lornajane.com.au from 6pm AEST 12/06/19 to 30/06/19 only. This offer is valid on products at lornajane.com.au/c-Flash-Offer only. Discount applied at cart. It cannot be added after the order has been placed and the confirmation email has been sent. Offer is not in conjunction with any other offer instore or online. Offer is not valid when purchasing gift vouchers. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

$75 each or 2 for $140 Amy Tights Offer

Conditions apply. Offer valid in one transaction instore and online at lornajane.com.au from 03/06/2019 until 16/06/2019. This offer is not in conjunction with any other offer and is only available while stocks last. Valid on styles LB0180, LB0210, LB0190, LB0122 and LB0131 only only. Discount applied at cart. Offer not valid when purchasing gift vouchers or sale items. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Buy 2 Sale Styles and Receive 20% Off / Buy 3 Sale Styles and Receive 30% Off

Conditions apply. Must be completed in one transaction online at lornajane.com.au from 2:30PM AEST 30/05/2019 - 02/06/2019 only. This offer is available on Sale products only. This offer is not in conjunction with any other offer online or instore and available while stocks last. Discount applied at cart. Offer not valid when purchasing gift vouchers. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Monthly Cart Abandonment Email

Conditions apply. Must be completed in one transaction online at lornajane.com.au from 31/05/2019 - 30/06/2019 only. This offer is not in conjunction with any other offer online or instore and available while stocks last on FULL PRICE STYLES only. Discount applied at cart. Offer not valid when purchasing gift vouchers. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Win Your Shop Back

Conditions apply. Must be completed in one transaction online at lornajane.com.au from 13/05/2019- 02/06/2019 only. Register your details in store or online to go in the draw to win the value of your spend back in the form of Lorna Jane Gift Cards. One winner from online, Two winners from in store shopping weekly. New sign ups only. Offer is not in conjunction with any other offer online or in store. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Gift With Purchase - Spend $300 and and receive an Active Living Planner

Conditions apply. Offer is available in one transaction instore and online at lornajane.com.au from 13/05/2019 – 02/06/2019 or while stocks last. Offer available with a minimum spend of $300 on full price merchandise only. Not in conjunction with any other offer in store or online. Offer not valid when purchasing gift vouchers. The promotional code LJGIFT2YOU must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Partnership, Corporate and Affiliate Promotions

Please refer to company website for all terms and conditions.

 

SALE

Available on selected items only, and while stocks last. Sale items may be available in full price Lorna Jane Retail stores and online at lornajane.com.au. No further discounts apply unless specified otherwise. All minimum spend offers are available on full price merchandise only. Not in conjunction with any other offer. Sale prices are as marked. Lorna Jane has the right to extend offer periods, without notice. Styles and colours may vary between store and online.

 

ONGOING AND MISCELLANEOUS PROMOTIONS
 
Active Elite

To receive an Active Elite discount, the customer must be a fitness industry professional affiliated to our Lorna Jane Active Elite Program. The program discount is redeemable in Australian Lorna Jane retail stores or online at www.lornajane.com.au and not in conjunction with any other offer. To redeem instore provide your email or phone number to a Lorna Jane Team Member for verification. To redeem online log in using your supplied email address and the discount will automatically apply at the checkout. Please note if you want to purchase an alternative Lorna Jane promotional offer please checkout using our online guest customer profile. Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected. This promotion is only available on full price merchandise and for personal use. For the full policy please read here

 
Happy Birthday Emails

To receive a Birthday email you must provide Lorna Jane with your personal details, such as name, address, email and date of birth, including permissions to email you. Birthday Discounts are redeemable in Australian Lorna Jane retail stores or online at www.lornajane.com.au for a one month period from the time of email receipt and is for a one time use only and is not in conjunction with any other offer. To redeem the promotion in store the birthday email must be presented to a Lorna Jane Team Member for verification. Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected. To redeem the promotion online the unique code must be entered at cart prior to payment. If a transaction or order is placed without the provision of this code Lorna Jane cannot adjust the transaction or refund/credit the variance. This promotion is only available on full price merchandise in one transaction in any Australian Lorna Jane Retail Store or on www.lornajane.com.au.

 

ACTIVE WAREHOUSE SALES - EXTERNAL LOCATIONS

Warehouse sale prices are available at selected event locations on the date specified on marketing collateral only.

Conditions of Entry

1. No passouts. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points. Please call Customer Care via our live chat on www.lornajane.au for more information.

 
Lorna Jane Hawaii Competition

Click here to view the full Terms and Conditions of this Competition.

 
 

 



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